PRIVACY POLICY
Last updated: 15.09.2026.
This Privacy Policy explains how House of Brows collects, uses, stores and protects personal information when you visit our website, contact us through the website or purchase products through our online shop.
The website is operated by Edyta Manys trading as House of Brows.
1. Who We Are
For the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR), Edyta Manys trading as House of Brows is responsible for the personal information collected through this website.
Business name: House of Brows
Trading as: Edyta Manys trading as House of Brows
Address: Old River Rd, Blanchardstown, Dublin, D15 HWT2
Email: info@houseofbrows.ie
Reception: 087 408 4416
Shop Orders: 085 723 7119
VAT Registration: IE2342450J
2. What Personal Information We Collect
Depending on how you use the website, we may collect information such as:
your name;
email address;
telephone number;
delivery and billing information;
information required to process an online shop order;
order details and purchase history;
information you provide when contacting us through the website;
information contained in messages or enquiries you send to us;
information relating to your communication with House of Brows;
technical information associated with your use of the website, such as IP address, browser type, device information and website interaction data, where collected through Wix or applicable website technologies.
We only request information that is relevant to the purpose for which it is collected.
3. How We Collect Your Information
We may collect personal information when you:
contact us through a website contact form;
purchase products through our online shop;
create or use an account on the website, where applicable;
communicate with us by email or through other contact details provided on the website;
interact with the website and its essential technical functionality;
provide information voluntarily for another purpose connected with our services.
4. How We Use Your Information
We may use personal information to:
respond to enquiries and requests;
communicate with you about your enquiry;
process and manage online shop orders;
arrange delivery of purchased products;
process payments through the payment methods available through the online shop;
provide customer service;
deal with product enquiries, complaints, returns and refunds;
maintain records relating to orders and customer communications;
operate, maintain and secure the website;
prevent fraud, misuse or security issues;
comply with applicable legal and regulatory obligations;
improve the operation and performance of the website where appropriate and permitted.
5. Legal Basis for Processing
Depending on the circumstances, we may process personal information where this is necessary:
to take steps at your request before entering into a contract;
to perform a contract with you, including processing and fulfilling an online shop order;
to comply with a legal obligation;
for our legitimate interests in operating and securing our business and website, provided those interests do not override your rights and freedoms;
where you have provided consent, where consent is required by applicable law.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
6. Online Shop and Payments
When you place an order through the House of Brows online shop, we process the information necessary to fulfil the order, including customer, delivery, billing and order information.
Payments are processed using the payment services made available through the Wix online shop and the payment providers selected for the website.
Payment providers may process payment information in accordance with their own privacy policies and applicable legal requirements.
House of Brows does not require you to send payment card details to us by email or through a contact form.
Wix provides the online platform used to operate the House of Brows website and online shop and may process customer data on our behalf as part of providing its services.
7. Wix
The House of Brows website and online shop are operated using Wix.
Wix provides website hosting, website functionality, security and online shop functionality. Personal information may therefore be processed and stored through Wix services as necessary to provide these functions.
Wix states that website owners are generally the data controllers for visitor data collected through their websites, while Wix acts as a processor for customer data processed on the website owner's behalf.
Wix may process information in different locations, including within and outside the European Economic Area. Where applicable data protection legislation requires safeguards for international transfers, the relevant safeguards are applied in accordance with applicable requirements.
8. Website Analytics and Search Performance
The House of Brows website may use services provided by Google to understand how the website appears and performs in search results.
Google Search Console may be used by House of Brows for website monitoring, search performance information, indexing and technical website management.
Search Console is an administrative website management and search performance service rather than a customer booking or payment system.
House of Brows may introduce additional analytics services in the future, such as Google Analytics, to understand website traffic and visitor behaviour. If such services are introduced, they will be configured and used in accordance with applicable data protection and cookie requirements.
9. Cookies and Similar Technologies
The website uses cookies and similar technologies required for the operation, security and functionality of the Wix website and online shop.
Some optional cookies or similar technologies may be introduced if additional services are connected to the website.
Further information is provided in our Cookie Policy.
Where applicable, non-essential cookies will only be used following the appropriate consent process.
Wix recommends obtaining affirmative consent before placing non-essential cookies where GDPR requirements apply.
10. External Websites and Services
The House of Brows website may contain links to external websites and services, including:
external booking platforms;
Google services;
Facebook and other social media platforms;
external review platforms;
other third-party websites relevant to House of Brows.
These links are provided for convenience and may allow you to access services outside the House of Brows website.
House of Brows does not control the privacy practices or data processing carried out by these external services. Once you leave the House of Brows website, the privacy policy of the relevant third party will apply.
The House of Brows website does not directly operate these external booking or review platforms.
11. Sharing Personal Information
We may share personal information with service providers where this is necessary to operate our website, process orders, provide requested services, process payments, maintain website security or comply with legal obligations.
This may include:
Wix and relevant Wix services;
payment service providers used through the online shop;
delivery or postal service providers where necessary to fulfil an order;
professional advisers or service providers where reasonably necessary;
public authorities or other organisations where disclosure is required by law.
We do not sell personal information to third parties.
12. How We Protect Your Information
House of Brows takes reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
The website is operated using Wix infrastructure, which includes security and technical measures designed to protect website and customer information.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
13. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to:
provide services or fulfil an order;
maintain appropriate business and transaction records;
deal with enquiries, complaints, returns or disputes;
comply with legal, tax or accounting obligations;
establish, exercise or defend legal claims.
Different types of information may therefore be retained for different periods depending on the purpose and applicable legal requirements.
14. Your Data Protection Rights
Subject to applicable law, you may have rights including:
the right to request access to your personal information;
the right to request correction of inaccurate or incomplete information;
the right to request deletion of your personal information in certain circumstances;
the right to request restriction of processing in certain circumstances;
the right to object to certain processing;
the right to data portability where applicable;
the right to withdraw consent where processing is based on consent.
These rights are subject to applicable legal conditions and exceptions.
If you wish to exercise a data protection right, please contact us using the details below.
15. Contacting Us About Your Personal Information
If you have a question about this Privacy Policy or would like to exercise your data protection rights, please contact:
Edyta Manys trading as House of Brows
Old River Rd, Blanchardstown, Dublin, D15 HWT2
Email: info@houseofbrows.ie
Reception: 087 408 4416
Please provide enough information to allow us to understand your request and identify the information concerned.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, online shop, services, technology, third-party providers or applicable legal requirements.
The latest version will always be published on this page together with the relevant “Last updated” date.