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INFORMATION
Everything you need to know before booking your treatment at House of Brows.
Booking & Payment Policies
Please take a moment to familiarise yourself with our booking and payment policies before making your appointment.
- 01Appointments are booked through our online booking system. When making a booking, please select the treatment and appointment time that best suit your needs.Some treatments may require additional information or a consultation before the appointment can be confirmed. Please make sure that the contact details provided when booking are accurate so that we can contact you if necessary.
- 02A deposit may be required to secure your appointment. The deposit forms part of the booking process and helps us reserve your chosen appointment time specifically for you.Your appointment is considered secured once the required deposit has been received.
- 03We understand that plans can change. If you need to cancel or reschedule your appointment, please provide as much notice as possible.Cancellation and rescheduling conditions may apply depending on how much notice is given. Where the required notice is not provided, the deposit may be retained in accordance with our booking policy.Please refer to the current booking terms when making your appointment.
- 04Please arrive on time for your appointment. Arriving late may reduce the time available for your treatment and, depending on the circumstances, your appointment may need to be shortened or rescheduled.Where a late arrival affects the appointment, the applicable booking and cancellation policy may still apply.
- 05Payment for treatments is made according to the payment options available through House of Brows and the online booking system.Any deposit paid when booking will be taken into account in accordance with the applicable treatment and booking terms.
- 06Treatment prices and availability may change from time to time.For the most up-to-date information, including current treatments, prices and available appointments, please refer to our online booking system.
- 07Please make sure you select the correct treatment when making your appointment.If you are unsure which treatment is most suitable for you, or whether a particular treatment is appropriate in your circumstances, please contact House of Brows before booking.
- 08[to be completed after rules are confirmed]
Before Your Treatment - Eligibility
Your safety and suitability are important to us. Please review the following information before booking your treatment.
- 01Before booking an appointment, please make sure that you are suitable for the treatment you wish to have.Eligibility can depend on your general circumstances, the treatment selected, the area being treated and any relevant medical or skin conditions.If you are unsure whether a treatment is suitable for you, please contact House of Brows before making your appointment.
- 02Certain medical conditions, medications or treatments may affect whether a cosmetic or aesthetic treatment is suitable for you.Please inform House of Brows about any relevant medical conditions, prescribed medication or ongoing treatment when requested.If you are unsure whether your medication or medical history may affect your eligibility, please contact us before booking. In some circumstances, you may be advised to seek appropriate medical advice before treatment.
- 03The skin in the treatment area should be in a suitable condition before treatment.Treatments may need to be postponed if the area has active irritation, inflammation, infection, open wounds or another condition that could affect the procedure or healing process.If you have an existing skin condition affecting the treatment area, please contact House of Brows before booking so that your suitability can be discussed.
- 04Some treatments may not be suitable during pregnancy or breastfeeding.If you are pregnant or breastfeeding, please contact House of Brows before booking so that the suitability of your chosen treatment can be confirmed.
- 05Previous cosmetic, aesthetic or Permanent Make Up treatments may affect whether a new treatment can be carried out.This may include previous Permanent Make Up, tattooing, laser treatments, fillers, Botox or other treatments performed in or around the area.Please provide accurate information about previous treatments when requested. An assessment may be required before a new treatment can be considered.
- 06Some treatments require a suitable period of time between appointments or between different cosmetic procedures.If you have recently had another treatment in the same or nearby area, please contact House of Brows before booking so that the appropriate timeframe can be confirmed.
- 07Please inform House of Brows of any known allergies, sensitivities or previous reactions that may be relevant to your treatment.Where appropriate, your practitioner can advise whether any additional precautions or suitability checks are required before proceeding.
- 08Eligibility is assessed individually and meeting general treatment requirements does not automatically mean that a treatment will be suitable in every case.Your practitioner may recommend postponing or not proceeding with a treatment if there are concerns about your suitability, the condition of the treatment area or the expected healing process.The safety and suitability of the treatment should always take priority over proceeding with an appointment.
- 09If you are unsure whether you are eligible for a treatment, have a relevant medical condition, take medication, have recently undergone another cosmetic treatment or simply have a question about your suitability, please contact House of Brows before booking.It is always better to clarify your eligibility in advance rather than arrive for an appointment and discover that the treatment cannot safely proceed.
Frequently Asked Questions
Permanent Make Up
Laser Removal
Beauty Treatments
Courses
Everyone experiences sensitivity differently. Brows are often described as feeling similar to tweezing or light scratching, while eyeliner is generally well tolerated. Lips can feel more tender due to the number of nerve endings in the area. A topical anaesthetic may be used where appropriate to help keep you comfortable throughout the treatment.
Permanent Make Up is designed to gradually fade over time and typically lasts between 1 and 3 years. Longevity varies from person to person and depends on factors such as skin type, lifestyle, pigment density, natural skin regeneration and aftercare. Periodic touch-ups may be recommended to maintain the desired result.
Yes. The shape is carefully designed and shown to you for approval before the pigmentation begins. The shape and desired result are discussed with you during the consultation to ensure you are happy before the treatment starts.
One or more applications may be required to achieve the desired result. It is normal for some pigment to be lost during the healing process, particularly after the initial treatment. A touch-up may therefore be recommended once the skin has healed to refine the colour and result.
Permanent Make Up can be suitable for people who want to enhance their natural features, spend less time applying make-up or achieve a more defined appearance without daily make-up. However, not everyone is eligible for every treatment. Your individual circumstances and any relevant medical conditions should be considered before treatment.For important information about treatment eligibility and requirements before your appointment, please visit our Before Your Treatment - Eligibility section.
Existing Permanent Make Up is assessed individually before any further treatment is considered. Previous work may be too dark, uneven or have a shape that cannot be safely or effectively corrected with additional pigment. In some cases, removal may be recommended before a new treatment can be considered.
Tinting can be carried out before or after Permanent Make Up, but sufficient time should be allowed for the skin to heal. Tinting or lightening is generally recommended no later than 7 days before treatment and after a minimum of 3 weeks following the procedure.
Sun exposure and sunbeds should be avoided before and after treatment. Exposure to the sun can affect the healing process and contribute to faster fading or changes in pigment colour. Once the treated area has fully healed, protecting it from the sun is important to help maintain the results.
No. Results and pigment retention vary from person to person. Skin type, texture, oiliness, lifestyle, aftercare and the individual healing process can all affect the final result and how long it lasts. For this reason, the duration and exact outcome of the treatment cannot be guaranteed.
Due to the concentration, precision and hygiene required during the treatment, additional people cannot be present in the treatment area. If you wish to bring someone with you, they are welcome to wait in the designated waiting area.
Microblading creates individual hair-like strokes using a manual technique, while Powder Ombré Brows are created using a machine to achieve a soft, shaded effect similar to the appearance of brow powder or pencil.The two techniques create different visual effects, and the most suitable approach depends on your natural brows, skin characteristics and the result you would like to achieve. During your consultation, the most appropriate technique can be discussed based on your individual features.
Permanent Make Up uses a pigmentation process similar to tattooing, but it is specifically designed to create a softer cosmetic result that gradually fades over time.Pigments are placed into the upper layers of the skin to enhance the appearance of the brows, lips or eyes. Unlike traditional body tattoos, Permanent Make Up is intended to soften and fade rather than remain permanently visible.
Permanent Make Up can be designed to create a soft and natural-looking result while enhancing your existing features.The final appearance depends on factors including your natural features, skin type, chosen technique, pigment and individual healing process. At House of Brows, the aim is to create balanced results that complement the face rather than overpower it.
No. You do not need to shape your brows before your Permanent Make Up appointment.Your brow shape will be carefully designed during the consultation according to your facial features and the desired result. The shape is shown to you for approval before the pigmentation begins.After treatment, the treated area should be allowed to heal before waxing or other brow-shaping treatments are carried out.
The pigment is selected individually according to your natural colouring, existing brows and the desired result.Colour selection forms part of the consultation before the treatment begins. The aim is to choose a shade that complements your features and creates a balanced, natural-looking result.
Permanent Make Up gradually becomes softer and less intense as the pigment fades.How the colour changes over time varies between individuals and can be influenced by factors such as skin type, lifestyle, sun exposure, pigment density and natural skin regeneration. Periodic touch-ups may be recommended when the colour and definition have softened.
Have a Question Before Booking?
If you are unsure about your eligibility, treatment choice or booking, please contact House of Brows before making your appointment. We will be happy to help.
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